Telephone assistors can help with many topics but see the list of topics our assistors can’t address.
Verify your identity when you call
Our representatives must verify your identity before discussing your personal information.
Have the following ready when you call:
Individuals
- Social Security numbers (SSN) and birth dates
- Individual Taxpayer Identification Number (ITIN) if you don’t have a Social Security number
- Filing status – single, head of household, married filing jointly, married filing separately or qualifying surviving spouse
- Prior-year tax return
- Tax return you’re calling about
- Any correspondence we sent to you
Third parties calling for someone else
Third parties calling for a deceased taxpayer
IRS phone number - Call wait times
Filing season
(January - April)
- Wait times can average 3 minutes. Some phone lines may have longer wait times.
- Wait times are longer on Mondays and Tuesdays, during Presidents Day weekend and around the April tax filing deadline.
Post-filing season
(May - December)
- Wait times can average 11 minutes. Some phone lines may have longer wait times.
- Wait times are shorter Wednesday through Friday.
Our help lines are open Monday through Friday. Residents of Alaska and Hawaii should follow Pacific time. Phone lines in Puerto Rico are open from 8 a.m. to 8 p.m. local time.
Individuals
800-829-1040
7 a.m. to 7 p.m. local time
Businesses
800-829-4933
7 a.m. to 7 p.m. local time
Non-profit taxes
877-829-5500
8 a.m. to 5 p.m. local time
Estate and gift taxes (Form 706/709)
866-699-4083
10 a.m. to 2 p.m. Eastern time
Excise taxes
866-699-4096
8 a.m. to 6 p.m. Eastern time
Overseas callers
Use our International Services page.
Callers who are hearing impaired
TTY/TDD 800-829-4059
