Each bank and check-cashing facility will have their own requirements for cashing a tax refund check and verifying your identity.
If you are still unable to cash your refund check, then you can return the check to the IRS and use Form 3911 to have the IRS issue a new check in your full name or to an authorized representative instead. You may also want to contact the IRS or Taxpayer Advocate Service for additional help.
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