TurboTax payment didn't process with the app and when I queried your organization, since I received no further communication, I was told to make the payment directly with the IRS federal payment online. I received a letter in the mail this weekend with failure-to-pay free and interest charges added for the month delay. This would have been higher if I didn't contact TurboTax when I did. Will TurboTax contact the IRS and resolve this and have these fees removed from my profile since it was the app the never processed my payment?
