I feel I was possibly scamed by Turbotax system this year after being a customer for at least the last seven years. Allow me toexplain.
I purchased a Deluxe program from a retailer (Sams Club). When I entered my CD , I thought it loaded properly so when I completed my tax , I attempted to file. Instead of getting a free file I was charged a fee. In addition to being charged a fee, I was charged a fee for state tax too. On top of it all, I was charged a service fee. When I attempted to get a refund from the retailer, of couurse I was denied because the CD had been opened. I was totally discusted by the whole ordeal. The system never allowed me to enter any license code, it went immediately to I guess the free file system without me knowing and treated me accordingly.
