MikeW53
New Member

Get your taxes done using TurboTax

I have downloaded this update manually at least 4 times prior to your response.  I downloaded it again manually, successfully installed it again after your response, yet TT Deluxe CANNOT connect to the updater sight nor will allow me to file my taxes electronically.  HMMMM something went wrong.  To be perfectly honest with you, I am tired of seeing this message.

 

I had to file for my return by mail this year and now must wait 4-6 weeks to receive my refund.  Thanks for the help, TurboTax!  Not!  Your product sucks!  One of your former happiest users is now disgruntled and you have absolutely 0 to offer me to solve this problem.

 

It is more than apparent to me that there is a serious problem with TT Deluxe 2023 and other versions of TT 2023 (as evidenced by the number of inquiries on your help site regarding this problem) that needs to be corrected.   Since this problem is not being adequately addressed by TT, please refund my purchase price immediately.  I have been using TurboTax for the past 20 years and must say that I am extremely disappointed by this product this year to the extent that I will most likely choose another provider in the future.