The only way I have been able to get this to work is to call IDNotify and wait through customer support until I can get someone to manually read the alert for you over the phone.
Completely insane. It's hard to believe a company as big as Intuit can fail this badly to deliver a product we've paid for.
TurboTax support will just repeat login links info and/or tell you to contact IDNotify support. This has been going on at least since November 2023, when I first got an IDNotify alert and then spent two weeks on and off with customer support trying to find out what it was.
Obviously don't need to sign up for "Max" benefits again.
