If you took the time to read what I wrote, you would see commas. Those commas indicate a list of thing that were previously tried. If you look closely you would see that I said I tried the identity pins. IP pin stands for identity protection pin. Thank you for your input, but it is not that helpful. Regardless, I have gotten a hold of someone at turbo tax and I think I am satisfied with the refund. And I was able to exile with another software as stated already, so their is no need to continue to try to explain things. Thanks.
