I used turbo tax because it said it would be free. However, if you’ve had unemployment, it’s not free. So although it was expensive for something I can do myself, I decided to use it since it could be efiled. So after putting in the payment info, it takes you to another set of questions that show I can’t efile, but there’s no way to get your money back. They sent a pdf of it but my reason for efile it is I have no printer. I also noticed the form needed for unemployment is not there so even if I can find someone to print it for me, I can’t use it. I will have to do it myself and I want my money back. The pdf is useless.
