I experienced this same issue and found no resolution. I found that the issue was with online payment, required to efile state tax so, I efiled my Federal Taxes, as it's free w/ TT. I then just printed out and snail mailed my state taxes. Problem not solved but, averted. I did try to send both electronically, using the "deduct from my refund" option but, then TT forced me to pay for "Audit protection". I'd select "No Audit Protection" but, it would still tack it on to my final costs. So, I simply did the aforementioned "solution". So, ultimately these bugs are costing TT a lot of revenue.
