Not that I am aware of - and the Employee Tax Experts continue to spout various reasons why it is my/our fault. This time saying we need to delete cookies, effectively, we need to clear our browser cache. Unfortunately for them, I did all this. Then they say "Note: Our specialists are unable to apply or issue refunds for affiliate discounts if the return was prepared at the regular TurboTax.com site." and that I did something wrong by not starting from the partner site! Well, I did all this the right way and in fact, received an email from the partner site confirming the process and saying they were just waiting on confirmation from TurboTax. TurboTax is running a tiered scam here and has set it up so no one can get through to anyone who can do anything to resolve the issue. Apparently, our only recourse is to contact our credit card companies and dispute the charges. Only then will TurboTax have to listen in order to resolve the issues.
