I'm attempting to get a Refund for the turbo tax plus product after I was unable to use it. I did attempt to file through turbo tax but I was rejected because I was a dependent of my parents and also filing individually. Your system told us we could not file electronically because of this, and we attempted to go through the fix my return but was unsuccessful. However I was unfortunately charged 118 dollars when I never used any plus version of turbo tax. I'm really struggling getting through to turbo tax through the Intuit return process, can anyone help me?
