Hello:
Early last year, I purchased Turbotax 2022 (CD) at Costco. I downloaded it to my computer and successfully completed my taxes. However, I need to amend these taxes to account for a 1099-NEC that I received a year late. My computer was updated to Windows 10 and I lost my installed version of Turbotax though I still have the CD. I tried to download this onto my computer unsuccessfully. When I type in the code, I received the following message: "This license code has already been associated with an account. Please check that account and look for it in Downloads." So, when I try to access the download, I see it appear in the "Downloads" section of my account but I have NO button with which to down load it. Here is what I see in the "Downloads" section:
"TURBOTAX DESKTOP DELUXE TAX YEAR 2023 WIN DOWNLOAD CMV RTL PURCH
License code:
XXXX-XXXX-XXXX-XXXX
Save this - you'll need to enter it during installation Copy code
TURBOTAX DESKTOP DELUXE TAX YEAR 2022 AUDIT DEFENSE 1040 FED & STATE
Can you help me? I've been using Turbotax for more than 20 years. I don't want to have to seek a new tax software provider. <------ Note NO "Windows download" link. "
I have been using Turbotax for more than 20 years. I really don't want to find another tax software. Your help will be greatly appreciated.
