pravica
New Member

Unable to download Turbotax 2022 which I purchased

Hello: 

     Early last year, I purchased Turbotax 2022 (CD) at Costco.  I downloaded it to my computer and successfully completed my taxes.  However, I need to amend these taxes to account for a 1099-NEC that I received a year late.  My computer was updated to Windows 10  and I lost my installed version of Turbotax though I still have the CD.   I tried to download this onto my computer unsuccessfully.  When I type in the code, I received the following message:  "This license code has already been associated with an account. Please check that account and look for it in Downloads."  So, when I try to access the download, I see it appear in the "Downloads" section of my account but I have NO button with which to down load it.  Here is what I see in the "Downloads" section:

"TURBOTAX DESKTOP DELUXE TAX YEAR 2023 WIN DOWNLOAD CMV RTL PURCH

License code:
XXXX-XXXX-XXXX-XXXX

Save this - you'll need to enter it during installation  Copy code

 

TURBOTAX DESKTOP DELUXE TAX YEAR 2022 AUDIT DEFENSE 1040 FED & STATE

Can you help me?  I've been using Turbotax for more than 20 years.  I don't want to have to seek a new tax software provider.   <------ Note NO "Windows download" link.   "

I have been using Turbotax for more than 20 years.  I really don't want to find another tax software.  Your help will be greatly appreciated.