It's not clear which version of the software you're using, which might be the key to this issue. I've been using TT since it was first issued and this is the first year that I have encountered this problem. After searching the web, the TT chats and talking to 2 TT phone reps, the answer (for me anyhow) is that I'm purchasing the "Advantage" version of the software. Audit Defense (AD) is included in Advantage, and it shows up in your "cart" as a $0 purchase. If you remove it, I think what happens is that when you get to the point in the process where you need to pay for the e-filing of a state return, the program realizes that it does not have the user data it needs to populate the AD function and it holds you up and forces you to go back and agree to AD. When I did this and then went to pay, the $25 charge for e-filing a state return was there as was the AD, but the AD showed as a $0 purchase. When I progressed from that page all of my forms got immediately submitted. Now, I just have to confirm that the AD cost wasn't deducted from my refund. If that happens I'll post it here. And raise hell with Intuit.
