bornu
New Member

Get your taxes done using TurboTax

I had this same issue when I completed my return and proceeded to print, and it would not save, returning a message, "file name not recognized." I tried many different ways to get around this, and I contacted Intuit support, with no successful resolution. Finally, I tried saving the file to another drive (my backup), and it worked seamlessly. I was subsequently able to move the saved files to my preferred location.