This amount suggests that it is giving you the credit for other dependents, not the child tax credit. If your children are 16 or younger and have Social Security numbers and not ITINs, then you should be seeing the child tax credit not the other dependent credit.
Unless they are 17 or older or have ITINs, then return to the My Info section and delete them and re-enter them (it helps to write down their SSNs before you do!) Then be sure to read the questions carefully as some have slightly tricky wording that could cause them to be listed as "other" dependents.
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