Ok so Jordan from TurboTax was able to help me get this resolved.
In case anyone else has the same issue: she had me go to wages and income and delete the W2, then go to my info and remove active duty and save. Then re-enter everything. We did a screen share as she walked me through these steps, I am not sure if that made a difference because it did not work for me when I did it myself. She said unfortunately I will just need to call again next year if it happens again because it could just be a glitch.
Thanks 😊
