It looks like it is time for all of us who have been robbed by TurboTax to take to Social Media - I'm sure we all have a membership or two we can use sitting out there. The TurboTax so called "Employee Tax Experts" keep referring me back to the circular process I have already wasted too much time on. They persist in telling me to call customer service and when the system allows me to get through, they refer me to the mythical online customer service portal that no one can find. Another option would be to simply contest the full price credit card charge with our credit card companies - that would get their attention - they would have to talk to us to clear up the issue.
