That is an absolutely ridiculous policy for a bug that's been going on for years now. I can see it falling by the wayside for some time, even for one yearly cycle. But a bug of this magnitude for years-that's simply unacceptable. For a company the size of Intuit, it's unfathomable to me they don't have a any way to contact technical support, even via email. In this day and age, that's just unacceptable.
Thank you for your quick reply, however. I appreciate it.
