This year I didn't go far enough through the "let's file your taxes" process for it to "know" I couldn't use the free version; that was last year. This year when I was trying to download my purchased software it kept trying to bounce me to the "purchase" page instead.
My main point is that after purchasing TurboTax software I should EASILY be able to do the very, very simple stuff....like e-file my extension from my laptop. There is absolutely no good reason to be jumping through so many hoops to accomplish common tasks. 10-15% of ALL American taxpayers file an extension in any given year. This isn't an exotic, uncommon occurrence.
