It is a such a critical step that Turbo Tax provided no proper instruction to users. When starting a new return, I followed all the prompt from Turbo Tax to input my info step by step. It asked me to log in with my user name but never asked me to import my 2022 return. I thought by logging in, it might have captured my past tax return data. At the end, we have to waste so much time and effort to start over again.
Very terrible user experience. This type of annoyance has happened a couple times in the past two years.
