Please read the title again.
As I said, using the most expensive "Premier" purchased version of TT, I cannot E-FILE and extension for free using my laptop.
Other (FREE) tax software allows you to do this. How does it make sense that I purchase TT (again, the MOST EXPENSIVE VERSION), but have to use a competitors (free, online) product to do the one simple thing I wish to do? On April 12 I wish to NOT print, NOT get a stamp, NOT address an envelope, NOT go to the post office in order to do one simple task. I'm out of town for work, so all of these are far less convenient than when I'm at home, but I don't even want to do all these things at home unless there is some honest-to-goodness legitimate reason. Corporate greed, sloth and laziness aren't sufficient reasons.
The real issue I have is that there is no earthly reason for the PITA inconvenience (again, FREEEE tax software programs can do this). Is TT HONESTLY saying that their billing software really can't figure out the difference between an extension and a tax return in order to bill for one, but not the other? One would think that the almost $100 that I paid for the program should be sufficient to cover the few pennies it would cost them to electronically file (which, by the way I believe even their free online program does).
I did already try to use their online program to efile my extension; In order to use their online option to e-file I have to log into Intuit. At that point TT tries to shunt me toward their online product AND force me through the process of creating my tax return. We played that game last year - after a few entries TT states that my taxes are "complicated" and I need to purchase the online version of Premier.......remember, this is all just to efile an extension, AND I'd already purchased TT Premier. I'm sure that enough people accidentally pay twice that some bright bulb in Sales figures it's a win. Meanwhile I'm trying to remember why I didn't purchase a different tax product this year, and the only reasons I can come up with are that it's familiar, and available at Costco.
Does anyone at Intuit bother to read the comments?
