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I am having the same issue.  The payment window does not load and gives the same error message. I want to have the $25 deducted from state return. I do not want to pay by credit card. It's not an issue with driver's license. Had no issues e-filing the federal return. This is terrible timing to not have such a serious issue such as this resolved by now.  Yes, I see you've said to file an extension which I will do if absolutely necessary, but an issue like this going on unresolved for weeks is really disappointing and not a good look for Turbotax.