asianyccguy
Returning Member

Launching 2023 TT Desktop asked me to sign in to my intuit account again and activate code AGAIN! WHY?

I have been using TT Desktop for so many years. I usually just click on the TT icon to continue working on my tax. This year, I just started preparing my tax last night for the first time. I followed the step how to download the software. I created intuit account and able to download and install the TT Desktop on my laptop. I didn't finish my tax yet. So, I saved it and logged out last night.

 

Today I wanted to continue working on my tax. When I click the TT icon on my laptop, it asked me to sign in on my intuit account again and ask me to activate the code AGAIN. Why? Do I need to keep doing it every time I need to reopen the TT desktop on the same laptop?