There is a workaround for this situation, @4322121224 Make sure you have verified with Healthcare.gov that you have no 1095-A on file. If your return is still rejected after verification, use the workaround found in this help article. After you get the reject message, you will be able to certify you do not have the form and will be able to e-file.
- Select Federal from the left menu, then Deductions & Credits.
- Navigate to Medical and select Show More.
- Select Start or Revisit next to Affordable Care Act (Form 1095-A).
- You'll be asked if you received a 1095-A. Select No.
- Select the statement indicating you did not receive a 1095-A. By selecting this certification, you will be able to e-file your return and meet the requirements under rejected code F8962-070.
- Select File from the left menu and continue through the process to resubmit your return.
If you're not sure if someone in your household purchased insurance through HealthCare.gov or your state's Marketplace, check those websites for an account.
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