I dialed customer support at 1-800-4-INTUIT. The call took 44 minutes. Most of the time I was sitting waiting for software to update, uninstall, and reinstall, and the support agent was friendly, patient, and helpful.
During that time, the agent used the built-in screen sharing feature which only allowed them to see the TurboTax window. They had me follow these steps:
1. Restart Windows and apply the Windows OS update that was pending.
2. Uninstall TurboTax 2023.
3. Restart Windows again.
4. Install TurboTax 2023.
5. Restart Windows again.
6. Run TurboTax 2023 and submit my federal and state taxes with E-File.
7. Success! 🎉🎉🎉🎉
