I went through all the steps you outlined, as I am having the same problem. There is no place to input the state. But it's my address that is the problem. They keep listing my state as Colorado. Then telling me the zip code is wrong. The state is what is incorrect, but it's the program that is causing the problem, not me. Now it's saying I can't e-file, which was the whole reason I bought access to the software! HELP!!
