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It certainly sounds like someone else claimed that dependent on their taxes.

Do you know who that could be?

You have three options:

1)  If you know who may have claimed them.  See if they are willing to fill an amended return, and not include the dependent.

2) Give in and take the dependent off of your tax return.

3) Mail it in.  The IRS will send both you and the other filler a notice.

• They will ask multiple questions
• You will have to reply
• They will decide who the dependent should go to,

The guidelines for dependents are:

• Be under age 19 or under 24 if a full-time student, or any age if permanently and totally disabled. 
• Residency: Live with you for more than half the year, with some exceptions. 
• Support: Get more than half their financial support from you.

If the person is older than 19 (24 if still in school), she and her child (grandchild is not a qualifying child) are not eligible as a Qualifying Child.

However, they may be eligible as Qualifying Relatives.

"A qualifying relative must meet general rules for dependents and pass these tests:

• Not a qualifying child: Isn't your qualifying child or the qualifying child of any other taxpayer
• Member of household or relationship: Lives with you all year as a member of your household or is a specific type of relative
• Gross income: Has gross income under $4,700
• Support: Gets more than half their financial support from you"

Please see the IRS publication Dependents for more details.

Provided they meet these guidelines, you can claim them as dependents.