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Get your taxes done using TurboTax
If the IRS rejected your federal return because the IRS was unable to confirm your identity based on your AGI from last year, then you will need to correct that number an resubmit. This number has to match what the IRS has in its database exactly, so returns get rejected for this reason from time to time.
You can review your AGI online. Create an IRS online account to review the AGI that is on file at the IRS.
If the IRS continues to reject you, we recommend that you print and mail your taxes in.
If you used TurboTax Online, just sign back in and then follow the step-by-step instructions on how to change your AGI.
If you used the TurboTax CD/Download, open your return in TurboTax and go to the File tab. Select the Continue button until you reach a screen titled "Review Your Federal Filing Choices". From there, select the Edit button for "You have provided your identifying information for e-filing". Once you've changed your AGI, continue on to re-file your return and you'll be all set.
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