kenduncan
New Member

TurboTax Premier - Won't Efile - Credit Card Payment Problem

Trying to efile my return, but keep getting error message when it comes time to pay the filing charge.  Asks how I want to pay.  I select "pay with card".  Systems reaches out to intuit.com for my account info/credit card info.  Comes back with error message saying "Hmmm ... Looks like we've hit a snag.  Please try again or come back in a bit".  I've tried continuously to no avail.  Not sure they could have provided a less helpful message.  

 

I've tried going into my Intuit account and changing credit cards.  I've tried creating a new intuit account with a new credit card.  Nothing works.  Thought it might be a system outage problem, so tried again the next day, but keep getting same message.

 

Any ideas?