Will I be fined if I file an extension, with a refund, due to being in the Review Hell Loop?

After filling out all the federal and state tax forms and getting totals for my refund on my return, I can't submit it due to a glitch in the system and being stuck in the Review Hell Loop. The instructions to get out of it didn't work and it says to file an extension. I need to know, even with a refund, do we get fined and if we will be fined, will Turbo Tax cover the fine since it's their system that's not working right. I have used Turbo Tax for over a decade and have never had a problem like this. Thank you.