I am having a similar issue, I received a 20% discount email yesterday, it specifically says in the body “Instead of paying $139 you pay just $112” as well as some other stuff about the deadline being around the corner. There’s even a picture showing that I’m 93% complete with filing. I clicked on the “Save 20% NOW” link which prompted me to sign into my account and finish filing. The discount was not applied and it charged me the full amount, already showing up on my bank statement. It is misleading to send an email like that and not honor it especially as there were no stipulations listed, and yes, I read the fine print which only really included “save 20% when you file between Dec 1st and April 15th”. The live specialist couldn’t help me so what am I even paying for? It’s very frustrating
