Just to share my recent experience attempting to activate my purchased through Amazon 2019 TurboTax on a new computer due to an audit. Technical support was smart and as helpful as the possibly good be so shout out to Reggie in technical support. He validated that my license code was indeed valid and associated with my account. He escalated my call to a non-technical tax specialist who also escalated it through his chain of command and reported back, "there is absolutely no fix to the situation that you face trying to get back into your 2019 TurboTax. We took it up the flag as far as we can go and there just isn't any fix."
I find it amazing that Intuit can get away with this. As tax payers we need to keep records back 7 years, but they can elect to not support activation after four(!). Does not seem right. I will be shopping for other solutions next year.
