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Employer gave two W2s and withheld too much social security
Hi TT experts,
When completing my tax return, TT has told me:
You may be due a refund from your employer
Double-check the Social Security tax withheld to make sure we've got the right amounts. Select Back to make any changes to your forms. If these amounts match your W-2, you're entitled to a refund from your employer. Your employer should also give you a corrected W-2 (Form W-2c) with the updated withholding amount. Don't file your tax return until you have your W-2c and you've added the corrected info in TurboTax.
I received two separate W2s from my company due to the fact that their Third Party Vendor issued my third party sick leave when I was out on my maternity leave. This Third Party Vendor's payroll system did not know that I have reached my Social Security Wage Limit for 2023 and they withheld SSN taxes that should be refunded back to me.
Their specific response was:
I (the HR rep at my employer) just got confirmation from 'System 1' that they are unable to generate a W2C because their system does not allow them to make any corrections on the Social Security Taxable Wages. Due to the fact that two separate systems generated your W2 (System 1 vs 2 - names omitted for privacy), you should be able to retrieve a refund when you file your taxes. Would you be able to check with a rep at the tax filing website to see if the refund will be issued directly to you when you submit the tax filing or do they need you to fill out the IRS Form 8922.
I would greatly appreciate your advice on what I should do here!