When you sign up for MAX with Audit Defense, you become entitled to use the services of TaxAudit.com, which is a separate company from TurboTax. You should have received member benefits information at the time you joined.
TurboTax® partner, TaxAudit, will take care of everything for as long as your return can be audited, including:
- Developing a plan of action
- Following up with the IRS
- Preparing IRS documents for you
- Representing you in all IRS meetings
See the Membership Agreement for additional details.
In order to receive assistance, upon receipt of any communication from the IRS or State, you are responsible to perform or provide the following:
- Promptly report your notice at https://secureintuit.taxaudit.com/login/login/r. Do not contact the IRS or State. To ensure effective service regarding your Audit, you must use your assigned TaxAudit Audit Representative(s) as your only contact with the IRS or State. If you do not contact TaxAudit within 15 days of the date of the first notice, additional charges may apply. If you wait too long, you will eliminate our ability to defend your case.
See this help article for more information.
@Jichanghir
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