I've talked to three agents in 2 days and spent 5 hours on it with nothing to show for. The last agent said that it's a known issue that Intuit is working on it. And why isn't this shared with its agents!
I've tried cleared the cache, changed the mailing address, used a different browser, filed federal and state separately, redownloaded the software, etc.
One post indicated that he fixed the issue by changing his PC IPv4 DNS to 1.1.1.1 and 8.8.8.8. I tried that as well and failed!
Looking for a solution and more things to try!
