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Get your taxes done using TurboTax
Yes, this exact thing happened to me today. It updated the desktop TurboTax 2023 software, then asked me to activate the product (again). I thought that was a bug, but did it anyway as it would not let me proceed. When it got past the start-up and updating, I found that it apparently wiped out the saved .tax2023 file from the place I had saved it. Or, perhaps the place I saved it was in a temporary folder, but the only way that would have happened would be TurboTax failed to ask me where to save it and just dumped it in a temporary folder. But I am pretty sure I saved it in a normal folder in my documents. However, it was able to find the document multiple times in the past. But now there was nothing for it to use to continue.
‎April 2, 2024
12:02 PM
704 Views