thrashercharged
Returning Member

Get your taxes done using TurboTax

I am not using an online version, I'm using desktop Premier and I'm not interested in e-filing.  I'm mainly wanting to edit forms directly to do "what if" scenarios to mess around with numbers and see how things are affected.  I just spoke to TurboTax customer service on the phone and they confirmed my issue but don't have a good solution.   Here's my 2 questions:

 

1.  Manually overriding entries in Schedule 1 Line 24 a to z does nothing because Line 25, which should sum up Lines 24 a to z, remains 0.   TurboTax Customer Service acknowledges that it does this and has no solution.

 

2.  Since manually overriding does not work, I would like to find the entry point in the Step by Step interview that puts a value into this Entry because I'm confident that it should "take" this way.  Customer Service doesn't  offer a good way to do this either.  We tried going into Step by Step mode and using the search bar to find a "jump".  This worked for certain entries such as "Jury Duty Pay" but not for others, in particular  Schedule 1 Line 24z Other Adjustments.   I'm not able to find the Step by Step question that ties to 24z.

 

If anyone has suggestions I'll appreciate it.