No, they did not. Intuit's support was worthless.
However the problem did resolve. Sorry as I do not recall everything clearly that I did myself before it finally started working. I do recall removing TurboTax and associated files with CleanMyMac X, restarted the iMac and redownloaded and reinstalled the TurboTax package.
IIRC, I then opened TurboTax and tried an initial save of a new return, and it worked.
Hoping this helps you. I know the problem is real, and real frustrating!!
