Yes, sounds like exactly the same problem. I'm sure there are many others who are experiencing the same thing, and this has clearly been going on for years. I challenge someone from Intuit/TT to post here explaining why they can't resolve this problem for us. What are the steps we need to take that will lead to an actual solution? I think asking us for more money is absurd given the situation, and I'm also doubtful their vague suggestions of "buy this" will even lead to a resolution. Let's have some accountability!! You sell a product. It doesn't work properly for your paying customers. Fix it!!
