To correct the issue, I contacted TurboTax customer support. On my TurboTax desktop program, I selected upgrade program from the Help menu. It took me to a page where I was able to select Home & Business upgrade. I was then taken to a page that allowed me to select already paid. This gave me a serial number to get to the agent. They then gave me a confirmation code that I used to upgrade the program from Basic to Home & Business.
