Concur with your message 100% Their filing fees and hidden "oh, by the way" fees, coupled with completely losing update control of their Business software finally made me draw the line after years with Intuit. Next year, I will be looking at the competition for a more stable, reliable, product with customer service in line with the product development, not a customer service team all over the map (i.e., State updates required for LLCs - only a couple customer service people knew about it... The rest made many go through this unload the versions process, reset the windows registry, etc, etc for no reason at all. Tired of user acceptance testing of products via production customer use. That did not work 30 years ago, and certainly does not work today (although many software development houses today simply avoid the ole Development, Test, Production methods for a more expedited development, production, customer issues, fix/fix/fix/fix, production, fix again - rise and repeat until it works. Not for my $$...
