JulieS
Expert Alumni

Get your taxes done using TurboTax

Yes, some customers have reported this looping behavior in the final steps of their return. Please try the following:

 

 

  1. Select Federal from the left menu, then Federal Review to begin the federal review process. Address all details before moving on. 
  2. Select State from the left menu, then State Review to begin the state review process. Address all details before moving on. 
  3. Select Review from the left menu, then Check my info to begin the final review process.
  4. After re-running the Reviews and addressing any details, continue into the File section and keep going until your submit your return. 

 

If this doesn't work for you, please respond back and TurboTax can help you further. 
 

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