Get your taxes done using TurboTax

Hello, I tried the environment variable changes to C:\Temp and no luck, it's crashing often.

I'm windows 10, fully updated and cleared my cache on chrome.

 

I'm using tutbotax Premiere 2023 and issues are:

 

1) Impossible to my W2, so I typed it manually into the W2 form (after searching for W2)

2) State tax refund was pulled correctly from 2022 import, but shows zero for 2023 even though I had a number like $1142.  It's telling me my 2022 state refund is not taxable, not sure if it's a bug.  State is Oregon.

3) I managed to import my consolidated 1099 for Schwab brokerage and it logged into my Schwab account and found the correct data.  But there was no "done" option and it it asks me to import another brokerage.  And after viewing the income section, I found there is no import for Schwab I just did.

 

I can call support or but another software.  I used Turbotax 20 years and this is the worst nightmare, never had so much trouble in 20 years.  

 

Can you tell me if there is anything specific for the 2023 Premiere download version which I downloaded from my Intuit account and fully updated ?

 

And my Windows 10 has i7core cpu, 32GB Ram,  fully updated with latest windows update.  I have no clue what's going on, cannot import W2 , and after manual import of 1099 brokerage the data gets lost.

 

Please help with whatever you know for the 2023 Premiere download version.   I will try to restart and reinstall one last time.