TurboTax still shows my Georgia amended return as "accepted" even though the Georgia Tax Center continues to show no evidence of having received this return. As I have indicated my previous posts, it is clear to me that TurboTax never sent this amended return to Georgia. I just spent another two hours on the phone with TurboTax, most of which was spent trying to explain the problem to them. Apparently they don't keep useful notes of previous conversations. Eventually, I was disconnected with no resolution. This whole experience has been very frustrating and disappointing. After many years of using TurboTax, I plan to change to a different product next year. It is quite clear to me that the root cause of this situation is a problem with the code in TurboTax desktop for the Mac for tax year 2023. The fact that I am unable to reach anyone at Intuit who cares is unacceptable.
