I have not been able to resolve my problem.
Most "answers" failed to address the actual problem, which is that there is no longer a .tax2023 file on my hard drive. It wasn't in the recycle bin either.
If TurboTax didn't save a copy (which I have read is the case) then how can there be solutions coming to this "known problem?"
No one apparently wants to tell us that the only solution is to re-enter the data--assuming we printed a copy.
Another aspect of this is that TurboTax failed to send a message indicating my refund had been deposited by the Treasury Department. Perhaps this is another consequence of losing my .tax2023 file.
It's concerning to deal with a company that can't acknowledge a problem. All of us with this problem should be compensated--perhaps with an offer of a free copy of 2024 software when it is issued.
