Same problem here. Had my taxes almost complete. Started TT and was prompted to update. When the update completed, my .tax2022 and .tax 2023 files were completely gone, along with the pdf from my 2022 taxes. I have .tax2021 and earlier years still present.
A search of the computer does not find either of these files.
Note to the employee responder: this is NOT about prefilling your 2023 return with your 2022 data. This is a different problem where all files from both years are completely gone.
It looks like hours of work filling in tax data for this year is now wasted, and I will have to start over on my 2023 returns. Thank goodness I printed a copy of the 2022 return, so I have the information.
If there is no better solution to this, I will be looking into a different tax product for next year's filing.
