I appreciate the help, but this is a known issue with TurboTax and its 1099 forms. Review sites such as Google Store are littered with 1 star reviews of multi year customers needing to leave TurboTax and find other solutions. Some of these comments include customers that were speaking with the development team and still having issues weeks later.
This is not a me problem, its a TuboTax problem. Y'all broke your own software. I have tried multiple devices, multiple forms of internet, and its the same problem, with MORE issues occurring last time I tried. The system loops on itself back to the sales page to select a type of service, even when trying to look at previous years returns. I had to to go to the IRS site to get my prior year AGI because I can't access my 2021/2022 files anymore on TurboTax, ridiculous. I paid for tax services and documents I can no longer access. Intuit is breaking their programs. They removed Mint and replaced it with Credit Karma, a useless app filled with ads.
At this point, I'm in the process of wrapping up my taxes with H&R Block. It was less expensive, they actually are responsive, and it WORKS. Sorry Intuit/Turbo Tax, you have lost myself and many others as a customer with your greed and broken programs.
To the tax experts on here trying to help with tech issues that Intuit/TT should have an easier way to communicate with and be responding to me rather than you, thank you! I really appreciate it 🙂
