Both boxes 12 and 14 of the W-2Form can contain reductions to your taxable income and have codes to identify what the reduction is. For example in CA, taxpayers have a deduction for California State Disability Insurance (CA SDI). Sometimes you will find it in box 12 and sometimes in box 14. It doesn't matter what box it's in, just enter the correct description in the dropdown menu.
Refer to the TurboTax Help article What is a W-2 Form? for more information.
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