I followed the suggestions with regard to the W2 and adjusting the NY income entries, but the TurboTax program is still indicating that (1) I am ineligible for e-filing, and (2) I am required to e-file. [The ineligibility is based on a description of the W2 box 14 category that is not accurate.] How do I get around this? Can I e-file or must I file by mail?
