Yes, you can remove TurboTax Live as long as you haven't used the Tax Expert feature.
Here's how to do that:
- Sign in to your TurboTax account.
- Select File.
- Proceed through the screens until you reach the Just a few steps left, then select Start or Revisit next to Step 1: Review Your Order.
- On the order summary screen, select Downgrade.
- If you don't see Downgrade, or you have already used the Tax Expert feature, you can clear your return and start over as long as you haven’t paid yet. After clearing your return, you can select the TurboTax product that best suits your needs.
You can also call Support as tagteam suggests above.
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